Contact Us
Customer Support Channels:
Service Email: support@preppydresses.com
Return Procedure:
Initiate returns by first contacting our customer service team via email.
Our team will respond within 48 business hours with:
Approved return authorization
Nearest return center address
Detailed instructions
Account Verification Notice:
Ensure successful order confirmation by:
✓ Double-checking email accuracy during checkout
✓ Reviewing spam/junk folders if confirmation is missing
✓ Whitelisting our domain to prevent email filtering
Important Compliance Note:
All returns require prior communication with customer support. Unsolicited/unapproved returns will not be processed.